As part of our continuous effort to better serve our customers, we are enhancing the label to improve operational efficiencies and continue the on-time delivery services you currently enjoy.

Purolator’s new label offers significant benefits, including but not limited to:

• New 2D barcode improves quality of information to help us deliver our customers’ promises and improve operational efficiencies while supporting a new automated process

• In the absence of the PIN Reference Tear Off label in the new format, customers can choose from several methods for PIN retrieval and integration of information systems with electronic delivery of tracking information

• A simplified and more intuitive label template for increased clarity

• Text-based service indicators to better differentiate products (including Special Handling services)

ESS and ESO customers have access to shipment history reports. Non-ESS customers can obtain invoices via EDI (MFI charge may apply) and request a CSV to allow for reconciliation of PINs with their customer’s shipments by contacting us at edisupport@purolator.com. For reporting information, please explore your shipping system capabilities.

Enhanced Label

Note:

EWS Customers can update their applications to request new label outputs other than a PDF format. The new version of WSDL (web service definition language) can respond with the label in a native printer format for Zebra, Datamax and Eltron printers.

Customers producing customized labels will require recertification by Purolator. For more information on the recertification process, please contact qualityassurance@purolator.com. For any other questions regarding the new label, please contact us at eshipserversupport@purolator.com or 1800 459-5599.

For more information on the recertification process, please contact qualityassurance@purolator.com. For any other questions regarding the new label, please contact us at eshipserversupport@purolator.com or 1800 459-5599.

Why do we have a new label?

To align with industry standards, Purolator has made enhancements with a new two-dimensional barcoded label. The new label provides a more intuitive template for increased clarity, allowing us to retrieve better quality information quickly and helping us deliver our customer’s promises more efficiently.

Where is the PIN Reference Tear Off (Child PIN)?

The new label design no longer carries a PIN Reference Tear Off.

How can I receive the same information that I used to get from the PIN Reference Tear Off?

In the absence of the PIN Reference Tear Off, you can choose from several methods for PIN retrieval and integration:

• Leverage Advanced Shipment Notification (ASN) to maintain a copy of the PIN near real time.

• Leverage one of our ESO report options for end of day visibility.

• Leverage one of our ESS report options (Manifest, Cost Center, custom report), print the end-of-day report and file it with the picked up slips for the day.

• Subscribe to the EDI Shipment Status report to receive your PIN with updated Shipment Status information that is available the following day onward until delivery.

• Implement E-Ship® Server Connect (integration of ESS with your host system) to receive output files containing details of the processed shipment including costs, PIN, transit time, and status via the end-of-day manifest.

To learn more about PIN retrieval and integration methods, please call 1-800-459-5599.