Purolator Inc.

Frequently Asked Questions
I have questions on

How do I track a shipment?

How do I find a tracking number for a shipment I previously created?

Can I be advised by e-mail once my package is delivered?

Can I be advised by e-mail if there is an issue with a delivery?

My package is "on delivery". What time will my package arrive?

How do I update the address on a shipment I am expecting?

Is it possible to have my shipment delivered to a different address?

What happens when no one is home to accept a shipment?

When tracking, how do I view the Proof of Delivery?